How do I cancel a booking?

You can cancel your counselling booking through the Foremind platform, provided it is more than 24 hours before the appointment.

Please note:

• If you cancel within 24 hours of your appointment, it will still count as a session.

To cancel your booking:

1. Log in to the Foremind platform.
2. Go to My Appointments.
3. Scroll down to your Upcoming Appointments.
4. Click the red cancel button next to the appointment you wish to cancel.