How do I request additional sessions?
Requesting additional support
If you’ve used all of your allocated sessions but need more support, you can request additional sessions through your counsellor.
To request more sessions:
- Speak directly with your counsellor during your session or reach out to them via their provided contact details.
- Your counsellor will begin the process of requesting approval for additional sessions on your behalf.
Confidentiality:
Your request will remain completely confidential — your employer will only be notified that an additional session has been requested, not who made the request or why.