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How do I request additional sessions?

Requesting additional support

If you’ve used all of your allocated sessions but need more support, you can request additional sessions through your counsellor.

To request more sessions:

  1. Speak directly with your counsellor during your session or reach out to them via their provided contact details.
  2. Your counsellor will begin the process of requesting approval for additional sessions on your behalf.

Confidentiality:

Your request will remain completely confidential — your employer will only be notified that an additional session has been requested, not who made the request or why.